Last Updated: April 26, 2025
Introduction
Welcome to Drain Cleaning Mesa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.draincleaningmesa.com, contact us for services, or interact with us in any way.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete contact forms
- Request a service quote
- Schedule drain cleaning services
- Subscribe to newsletters
- Provide feedback or testimonials
- Contact our customer service
This information may include:
- Name
- Email address
- Phone number
- Physical address
- Service history
- Payment information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Access times
- Pages viewed
- Links clicked
- Search terms used on our site
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. You can control cookies through your browser settings, but disabling them may limit your use of certain features.
How We Use Your Information
We use your information for various purposes, including to:
- Provide and maintain our services
- Process and fulfill service requests
- Communicate with you about appointments, services, and promotions
- Respond to your inquiries
- Improve our website and services
- Analyze usage patterns and trends
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraudulent activities
Information Sharing and Disclosure
We may share your information with:
Service Providers
We may share your information with contractors, service providers, and other third parties who perform services on our behalf, such as payment processing, customer service, and marketing assistance.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
With Your Consent
We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your information
- Data portability
- Objection to processing of your information
- Withdrawal of consent at any time
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Marketing Communications
You can opt out of receiving marketing communications from us at any time by:
- Following the unsubscribe instructions included in each email
- Contacting us directly using the information in the “Contact Us” section
Even if you opt out of marketing communications, we may still send you service-related communications.
Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will be indicated at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information. Please contact us for more information about your California privacy rights.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Drain Cleaning Mesa
107 W Main St, Mesa, AZ 85201
Phone: (480) 856-7083
We will respond to your inquiry as soon as reasonably possible.